visit our showroom at

158 Mayville Rd. US RT 2  Bethel, Me.

hours  -Thurs.-Sat 10 - 4pm   and by appointment

 order & info

(207) 824-1149   -  (207) 357-4847

contact@stimberlake.com

S. Timberlake

Made to Order

shaker & Custom furniture

OUR REFUNDS POLICY & WARRANTY

 

If you would like more information regarding refunds, returns, and warranties, please call us at 207-357-4847, or email us at contact@stimberlake.com

We will be happy to assist you.

Refunds & Returns

 

Original Owner Warranty

Within the first two years of use in your home, we will accept for return furniture we have built that does not work properly for the use intended at time of purchase. Return the product to us and we will refund the purchase price of the product, less shipping charges (does not include the original shipping costs and return shipping cost).

 

A full refund will be issued for an item damaged in shipment if the damage is determined to have been caused by the shipping company. You must contact us immediately if you discover a damaged item. PLEASE TRY TO SAVE YOUR BOXES OR CRATING MATERIALS IF YOU NEED TO SEND SOMETHING BACK TO US AND FOR FILING DAMAGE CLAIMS.

 

 Our "new" Shaker furniture is made to look old. You may find marks from scrapers and gouges, a nick or dent here and there. This should be expected as we will not produce furniture that is perfectly shaped and assembled with high tech CNC machinery, thus not allowing the nature of our human imperfections to show.  Therefore, all furniture is shipped as our first quality and as ordered by you according to the information you have provided us. Because we work in the imperfect medium of wood, we cannot foresee or guarantee exactly what the wood will look like in terms of grain and how it will definitively accept a stain or paint. We will no longer accept returns of items we have stained or painted in colors and shades not described or ordered as our "standard stains." You will find these stains on our website at "Tape Colors and Stains."

 

 

 

    Please call for an appointment

& showroom hours (207) 824-1149

makers of fine shaker & custom furniture

shipping furniture of exceptional value worldwide since 1974

copyright 2001     s.timberlake